Service Center Redemption Officer

一月 9, 2018
職位描述
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Job Duty:
 To handle walk-in customer enquiry and must cross-sell any related products (including Smart Living products) and services
 To greet our customers, redeem the gifts and premiums and different types of coupons at service counter for customers who have subscribed Consumer and Business products and services
 To handle different types of other counter services including modem, broadband equipment return(set-top-box & accessories, etc.), rental phone return/ pick-up, phone replacement
 To cooperate with Service Center colleagues to refer any customers who have products and services enquiries
 To pack different type of redemption gifts & premiums in warehouse

Job Requirement:
 F.5 or above;
 At least 1 year customer service or sales working experience;
 Customer-oriented, good interpersonal skills and serving attitude in good manner;
 Good command of English and Cantonese. Putonghua is preferred but not a must;
 Basic command of PC skills including Excel and MS Word will be an advantage

申請方法
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All personal data collected will be kept confidential and used only for recruitment purpose. All data will be destroyed after completion of application process. Interested parties please send your CV to recruit@eprotel.com.hk.

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